The Power of Emotions

By Churchill J.B.O.

Since the turn of the century there has been a fundamental shift in our understanding of the importance of, and the impact of emotions on the decision of an individual and the chemical composition of the body systems. Recent research done on how the chemical components inside the body form a dynamic strings of network of information, linking the mind and the body and establishing the binocular basis for the emotions of an individual.

It has been established through series of studies that there is a powerful scientific evidence of link between emotions and behaviours. We exhibit certain feelings not accidentally, but such feelings are triggered by certain actions leading to these feelings (reactions).

-          Why and how do we feel the way we feel?

-          How is our health affected by our thought system?

-          Does our body and mind function together as part of an interconnected ecosystem or they are distinct from each other?

-          Once you are able to understand and answer your client’s emotions whether positive or negative, their biochemical systems go to work and start to drive physical behaviours

Even if they appear to be detached on the surface once rapport is established there are powerful chemical influences at work in your client’s body subconsciously moving them to a particular behaviour.

The center of the whole discussions so far is the brain, the has two (2) main region; the Neo-cortex and the Limbic brain

1)      The Neo-Cortex: This is the upper layer of the cerebral hemisphere and is typically only a few millimeters thick. It has deep grooves and wrinkles and is majorly involved in higher or advanced functions. This layer of the brain gives you the ability to speak, to process complex thoughts, process spreadsheets and logically compare information to allow you to present ideas in a clinical way. This is the part of the brain the accountants and people from the numerate discipline employ in their work process.

2)     The Limbic Brain: The limbic brain has many parts, and it is the other remaining parts of the brain, often referred to as the ‘emotional brain’, this where emotions come from. While there is some debate on the details, in practical terms almost all the decision you take come from this section of the brain. It is where your gut-feelings comes from, where pictures and sounds are processed. Most importantly activities as mentioned in this section of the brain are carried out without words, meaning that there is no capacity for producing language here.

The limbic brain is directly connected to the body system chemistry where responses such as fight/flight reactions, where you fall in love for everything and anything, hate anger and the likes.

When an emotion is triggered in the limbic brain good or bad it starts a chemical reaction which automatically produces a strong reaction in you, depending on what you are made up of, will determine which side of the divide you will toe. It is at this section of the brain that relationship is triggered and as we all know relationship is between two or more people and can never be between companies, rather, it must be between individual members of the companies, because it is born from emotions which is not present in an artificial being or inanimate.

As you entertain and put on activities and transactions with many people, when it comes to business to business relationships, whether favourable or unfavourable, each person in the organization working with your customer will measure you and your company on the basis of individual relationship they have had with you or your representatives.

This relationship is measured emotionally and is the perception they have with you as an individual in your organization that will determine their next line of action. Every activity you ever engaged in with your client must reflect the nature of the relationship and the emotional needs of the individuals within the organization. Business to business relationships positive or negative stands on the emotional attachment an individual has with another individual on the available platform.

Emotional Temperaments

ELANCHOLIC: Moody, Anxious, Rigid, Sober, Pessimistic, Reserved, Unsociable, Quiet. (INTROVERT) ..☹ 

PHLEGMATIC: Passive, Careful, Thoughtful, Peaceful, Controlled, Reliable, Even-tempered, Calm, introverted. ☹ 

CHOLERIC: Touchy, Restless, Aggressive, Excitable, Changeable, Impulsive, Optimistic, Active,  Extraverted. 😀  

SANGUINE: Sociable, Outgoing, Talkative, Responsive, Easygoing, Lively, Carefree, Leadership, Extraverted 😀. 

Which are you? Knowledge of your weakness draws you closer to God for my grace is made perfect in your weakness.

To be continued...